BOOKS PUBLISHED

• E-commerce for South African Managers, 2000, published by Interactive Reality, Pretoria (sole author)
• Export Marketing Handbook, 2000, published by Export Now, Pretoria (co-author)
• Global Business Environments and Strategies, 2003, published by Oxford University Press, Cape Town (co-author)
• Integrated Marketing Communications, 2002, published by NAEP, Johannesburg (co-author)
• Focusing on Customer Service in Southern Africa, 2003, published by Red Pepper Books, Pretoria (co-author)
• Managing E-commerce, 2005, published by Juta, Cape Town (co-author)
• Distribution Management, 2006, published by NAEP, Johannesburg (co-author)
• Integrated Marketing Communications, 2006, 2nd ed., published by NAEP, Johannesburg (co-author)
• International Marketing; 2007, published by Oxford University Press, Cape Town (co-author)
• Managing E-commerce in Business (2nd ed.), 2008, published by Juta, Cape Town (co-author)
• International Marketing (2nd ed.) 2011, published by Oxford University Press, Cape Town (co-author)
• Fundamentals of E-marketing, 2013, published by Juta, Cape Town (co-author)
• Product Management, 2013, published by Juta, Cape Town  (Editor)
• An Introduction to Information Management and Technology in Business, 2015, Juta, Cape Town (co-author)
• E-marketing for South African Students, 2015, still to be published by Juta, Cape Town (co-author)
• Managing E-commerce in Business (2nd ed.), 2015, submitted for publishing by Juta, Cape Town (Editor)

CONTRIBUTIONS TO BOOKS

Chapters have been contributed to the following books:

• Customer Behaviour
• Consumer Behaviour (3 editions)
• Public Relations
• Supply Chain Management
• Procurement
• Personal Selling
• Achieving Excellence in Selling
• Introduction to Marketing
• Marketing Management (3 editions)
• Services Marketing
• Fundamentals of Branding
• Customer Service
• Marketing Research
• Marketing Success Stories